Last updated: July 2026
This Privacy Policy (hereinafter referred to as the "Privacy Policy") shall be effective as of 7th July, 2026. Please note that this Privacy Policy shall be subject to regular updates to reflect any changes in the way we handle your personal data or any changes in applicable laws and policies.
TRUETAB LLP (hereinafter referred to as "Truetab", "we", "us", or "our") operates as a Data Fiduciary under applicable laws and is committed to protecting your (the "User(s)") privacy and ensuring the lawful, fair, and transparent Processing of the User's Personal Data. This Privacy Policy outlines how we collect, use, Process, store, disclose, and safeguard the User's Personal Data when they interact with our website (https://truetab.ai/) and its associated sub-domains, web pages, or digital interfaces (collectively, the "Platform"). This Privacy Policy is published in compliance with:
In accordance with the DPDP framework, this Privacy Policy serves as an explicit notice to the User regarding the purposes for which the User's personal data is collected and Processed. This Privacy Policy is available in English and can be made available in other languages specified in the Eighth Schedule to the Constitution of India upon explicit request.
By accessing, browsing, or using the Platform, or by clicking to accept or agree to this Privacy Policy where such an option is made available, the User acknowledges that he/she has read and understood the terms herein. This Privacy Policy is incorporated by reference into, and forms an integral part of, the Truetab Terms of Use.
This Privacy Policy applies strictly to data collection via the Platform. The Platform may contain links to third-party websites, plug-ins, social media handles, or applications that are not owned, controlled, or operated by Truetab. We do not endorse or assume any responsibility for the content, privacy practices, or security safeguards of such external third-party platforms. Any data the User provides to third-party websites is governed entirely by their respective privacy statements, which the User is advised to review independently.
This Privacy Statement does not apply to the extent we Process Personal Data in the role of a Data Processor or service provider, including Personal Data Processed on behalf of our customers when they utilize our products or services.
Any capitalized terms used in this Privacy Policy but not explicitly defined herein shall have the respective meanings assigned to them under the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025.
Truetab functions as an integrated digital protection, wellness, and advisory assistance platform designed to showcase and deliver customized protection modules, health management tools, value-added services, and automated consumer solutions. We do not actively collect personal data beyond what is essential for general browsing, account verification, fulfillment of requested safety or wellness services, professional applications, and standard Platform functionality as permitted under applicable laws. Notwithstanding the foregoing, Personal Data may be collected by us in the following circumstances:
| Interaction by the User | Personal Data that may be Collected |
|---|---|
| Visit our public-facing Platform (other than social media pages) | Technical and telemetry data, including but not limited to Internet Protocol (IP) addresses, browser type, operating system, language preferences, referring/exit URLs, crash reports, and electronic network activity logs gathered automatically via essential Cookies. |
| Communication and Inquiries | If the User contacts us via email, phone, or any other communication channel, we may collect Personal Data such as the User's name, email address, phone number, and commercial information, such as company address and any other such additional information voluntarily provided by the User while trying to contact us or through the User's inquiries. |
| Access, use, or download content from us (such as newsletters, whitepapers, and reports) | Identifiers, such as the User's name, business email address, and country, along with the User's professional or employment information, such as job title, company name, etc., as may be shared by the User to access, use or download content from us. |
| Employment Applications and Recruitment (Applying for jobs, internships, or professional roles) | Direct personal identifiers including the User's full name, personal email address, residential address, personal telephone numbers, and professional links (e.g., LinkedIn profile). |
We do not collect, store, or Process core financial credentials or proprietary institutional information on this interface unless expressly required for a mandatory lawful purpose. All Processing activities undertaken by us are executed in strict compliance with applicable laws and are anchored firmly upon statutory Legitimate Use grounds.
Should we introduce any additional Processing activities in the future, such as tracking non-essential tracking mechanisms or third-party analytical integrations requiring explicit User Consent, we shall obtain such Consent in strict adherence to the provisions of the DPDP Act, and other applicable laws.
Truetab Processes and stores the Personal Data collected through the Platform primarily within the territory of India. We shall not transfer, transmit, or allow access to the User's Personal Data outside India, except in strict compliance with Section 16 of the DPDP Act. Truetab shall adhere to all blacklists, restrictions, or notifications issued by the Central Government of India from time to time regarding restricted geographic territories.
To the extent permitted by applicable laws, we may receive the User's Personal Data from third parties authorized to act on the User's behalf, joint marketing partners, or publicly accessible databases. If the User provides Truetab with Personal Data relating to any other individual, the User represents and warrants that he/she possesses the requisite legal authority and has obtained the necessary statutory Consent from such individuals to authorize the Processing of their Personal Data in accordance with this Privacy Policy.
Truetab Processes the Personal Data collected through the Platform strictly in connection with its core operational parameters, consumer protection fulfillment, interface administration, and corporate administration. This includes the provision, execution, and validation of user-selected safety, document assistance, automated wellness metrics, legal help connectivity, and professional recruitment. Furthermore, Personal Data may be Processed to maintain secure account parameters, optimize standard interface performance, manage vendor networks, and support the underlying delivery of our consumer and enterprise features.
In accordance with Section 7 of the Digital Personal Data Protection (DPDP) Act, 2023, Truetab restricts all processing activities to the following statutory Legitimate Uses:
Truetab utilizes Cookies (hereinafter referred to as the "Cookies"), web beacons, pixels, and localized tracking technologies on the Platform to maintain system security, optimize performance, and understand basic User interaction. Cookies are small text files containing an identifier that is downloaded to the User's computer, mobile device, or tablet when the User visits or interacts with certain digital interfaces.
These are utilized to enhance the User's online experience by saving the User's preferences while visiting the Platform, and without them, the User may not be able to take full advantage of the features and functionality of the Platform.
Depending on the settings configured on the User's device, our Platform may collect information through Cookies or similar technologies, including the User's unique device identifier, mobile device IP address, device operating system details, mobile carrier information, and location data. Such collection is carried out in accordance with industry best practices and applicable data protection laws and is limited to Cookies necessary for the core functionalities of the Platform.
Most web browsers provide the User with the ability to manage Cookies, including options to accept, reject, or delete them. However, disabling necessary Cookies may impair the User's access to certain essential features of the Platform.
The User may manage, disable, or remove existing Cookies through the settings and preferences available in their respective web browser or mobile device. Certain browsers may also provide privacy-enhancing tools or extensions designed to restrict Cookie-related activities or tracking technologies. However, disabling or restricting Cookies may affect the functionality, accessibility, or proper display of certain features of the Platform, including the operation of specific links or services. Any such modification to browser settings shall be undertaken at the sole discretion and risk of the User.
Certain internet browsers may further offer a "Do Not Track" or "DNT" feature that enables the User to communicate his/her preference not to have their online activities tracked across websites. However, as there is currently no uniform technological standard or consistent regulatory framework governing the interpretation and implementation of DNT signals, the Platform does not presently respond to or recognize such signals.
We utilize the Cookies solely for the following essential purposes:
We do not employ non-essential Cookies, including those for marketing, advertising, or behavioural tracking, without the explicit and informed Consent of the User.
Truetab values the User's privacy and, as a baseline corporate practice, does not sell, rent, trade, or disclose without Consent the User's Personal Data to third parties. We do not publish or make publicly accessible any Personal Data Processed through the Platform. Under limited circumstances, and strictly for Legitimate Use cases, we may share User's Personal Data as follows:
We are committed to ensuring the integrity, accuracy, and security of the Personal Data we collect and Process. In pursuit of this commitment, we undertake the following obligations:
While interacting with our Platform and exercising data rights, the User shall comply with the following obligations:
We strive to maintain organizational, electronic, physical, and procedural safeguards to protect the User's Personal Data. We have in place protocols, controls and relevant policies, procedures and guidance to maintain these arrangements taking into account the risks associated with the categories of Personal Data and the Processing we undertake. We adhere to SOC 2 compliance standards, which establish rigorous criteria for managing Personal Data based on five key Trust Service Principles:
Under the DPDP Act and other applicable laws, the User has the following rights regarding their Personal Data:
The User has the right to readily accessible means to register grievances or report non-compliance regarding the Processing of his/her Personal Data. Truetab shall investigate and resolve all formal requests or grievances registered with the designated Grievance Officer in an efficient manner, and in any event, within the timelines prescribed under applicable law.
The User must exhaust our internal grievance redressal mechanism before approaching the Data Protection Board of India or other regulatory authorities.
The User shall have the right to nominate an individual who shall exercise the User's data protection rights in the event of the User's death or incapacity.
We retain Personal Data only for as long as necessary to fulfil the purposes for which it was collected, in accordance with the Legitimate Use, or as may be required by applicable laws. When such Personal Data is no longer necessary, we will take reasonable measures to securely delete or anonymize it to prevent unauthorised access misuse, or disclosure.
We will implement appropriate measures to ensure that Personal Data under our possession or control is either deleted or anonymized within five (5) years or sooner if:
Notwithstanding the above, we reserve the right to retain, store, and use anonymized and aggregated data for analytical, business, or operational purposes. Once anonymized, such data will no longer be considered Personal Data and may be retained indefinitely for improving our services and business operations.
We implement industry-standard technical, administrative, and organizational security measures, including encryption, secure storage, access controls, and periodic security audits, to protect Personal Data from unauthorized access, alteration, disclosure, or destruction. While we strive to ensure the highest levels of security, the User hereby acknowledges that no system is completely immune from potential risks.
We reserve the right to update this Privacy Policy from time to time in order to comply with or adapt to legal, technical, or business developments. Any changes will be posted on this page with an updated effective date. Continued use of the Platform following any updates to this Privacy Policy constitutes acceptance of the revised terms. We encourage the User to review this Privacy Policy periodically to stay informed about how we are protecting the User's information.
If the User has any questions, concerns, or complaints regarding this Privacy Policy or our data practices, please contact our Grievance Officer/ Data Protection Officer:
Name:
Address: 409-B, 4th Floor, Dilkap Center, Lobo Compound, Andheri Kurla Road, Sakinaka, Andheri East, Mumbai, Maharashtra, India, 400072
Email: contactus@Truetab.ai
The User is encouraged to reach out via email for prompt assistance at all times.
Our Platform may contain links to third-party websites, applications, or services. These third parties operate independently and may have their own privacy policies governing the collection, Processing, and use of Personal Data. We do not endorse, control, or assume responsibility for the privacy practices, security measures, or content of such Third Party Services.
We strongly encourage the User to review the privacy policies of any Third Party Services, which the User might visit, before providing any Personal Data. Further, we are not liable for any loss or damage which may be incurred by the User as a result of the collection and/or disclosure of information via Third Party Services. We shall not be liable for any disputes arising from or in connection with such transactions between the User and the aforementioned third parties.
Our Platform is not intended for individuals under the age of 18 (the "Minor(s)"). We do not knowingly collect, Process, or store Personal Data from Minors. If we become aware that we have inadvertently collected Personal Data from a Minor, we shall take immediate steps to delete such information in accordance with applicable laws.
We encourage parents and legal guardians to monitor their children's internet usage and help enforce this Privacy Policy by instructing them never to provide Personal Data on our Platform without permission.
If the User believes that a Minor has provided any Personal Data on our Platform, the User shall contact us promptly through the details provided in this Privacy Policy. Upon verification, we will take necessary measures, including the removal of such information and any associated accounts, as required by law.
By accessing, browsing, or utilizing the Platform, the User acknowledges that he/she have reviewed, understood, and are aware of the terms, data practices, and statutory disclosures outlined in this Privacy Policy. If the User does not agree with, or does not wish to be bound by, the frameworks established herein, the User is advised to cease all access, navigation, and usage of the Platform.
Truetab is committed to using artificial intelligence (AI) responsibly to protect the User's privacy and ensure transparency. When Processing User's Personal Data with AI, we follow strict guidelines and ethical standards, ensuring that AI technologies are used to enhance the User's experience while protecting User privacy in line with Truetab's commitment to use AI responsibly.
While we are committed to implementing reasonable security measures to protect the User's Personal Data and privacy, we cannot guarantee absolute security. Despite our best efforts, no method of transmission over the internet or electronic storage is completely secure, and we cannot ensure that the User's information, including Personal Data, will never be disclosed in ways not described in this Privacy Policy.
By using the Platform, the User acknowledges and accepts the inherent security risks of providing Personal Data online. We shall not be liable for any unauthorized access, hacking, Data Breaches, or other security incidents beyond our reasonable control.
As a User, he/she assumes full responsibility and risk for: